Help, I have a question and I need an answer

Like your own Help Center, the Help Center on the Zendesk website is designed to provide a complete self-service support option -- for your Help Center.

You can search our knowledge base and community for a solution, or ask community members directly. If you can't find an answer, you can submit a request to an agent. For more information, see the Zendesk Help Center.

Have more questions? Submit a request

31 Comments

  • 0
    Avatar
    porfirio vega

    no puedo ingresar a el plugin por que usted no a mandado el ID para poder ingresar y e escrito a jvzoo y ello dicen que no dan license key que lo tiene que suministrar usted.

    estoy a la espera e escrito a todos lados y nadie da respuesta de nada.

  • 0
    Avatar
    Rodney

    Tube list pro is not working , i sent you several times but till now i didn't get answer to fix it

  • 0
    Avatar
    Suzywonton

    I am having issues with the installation. Please help! I get the following error message:

    "The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author."

    I have alrady submitted support ticket but have not heard anything back.

  • 0
    Avatar
    bookwonk

    Will this work if all I wish to do is advertise my book and direct all traffic to my book site on Amazon and not to a website?

  • 0
    Avatar
    bookwonk

    I don't have any social media sites. Therefore, I have no following. If I register now for all of the 12 sites you show and advertise my book therein, how does your software generate traffic to my book site which is on Amazon?

  • 0
    Avatar
    TipsterHQ

    How do I get the refund? I wasn't 100% on buying this anyway and now your system is saying my email address isn't on the database.

  • 0
    Avatar
    Jay Montgomery

    These people will not even send user login and password, and they do not answer support tickets

  • 0
    Avatar
    Donfrancisw5

    J am trying to log into my account. They say that my email is not in their data bse. Strange, they accepted my subscription through my email address!!

  • 0
    Avatar
    Thomas Nguyen

    Same problem here. Made me purchase 3 versions (basic, agency pro and reseller unlimited). Cannot log in at any of them. No email in database. This is frustrated!

  • 0
    Avatar
    Fi Ruki

    Hi,

    I purchased InstaViral and also InstaViral pro.

    Please, find attached proof of payment.

    When I try to log in and type in my email address and the passwords you gave me, I'd get an error message.

    You assistance is appreciated.

    Regards,

    Julius Mohacsi

  • 0
    Avatar
    Fi Ruki

    It was supposed to be Support - but it looks like the forum of dissatisfied people.
    I wait 24 hours. Thank you.

  • 0
    Avatar
    Donfrancisw5

    This is beyond a joke. My 5th request for login details not replied to.

    Can we report this matter to someone. Your views please.

  • 0
    Avatar
    Socialbooksite

    I have sent two support question and no answer. I need some one to walk me thru the training who doesn't have a Indian accent , having a very difficult time in understanding what is said. Could you have someone speak in USA English ( you can have someone from Fiverr to edit the voice for $5.00 ). Thanks

  • 0
    Avatar
    Noreen Hawke

    I am having the same problem as Socialbooksite. Much of the audio is unintelligible because of the strong accent and I have listened to some parts of the videos several times trying to understand what is being said. I gave up after the Facebook App video. The training is great but not so effective if I only have part of it. Personally, I like the written word with videos to help when I get stuck so pdfs might be a good addition for us accent-challenged individuals!

  • 0
    Avatar
    Buildittheywillcome

    Anybody having problems getting their FB app "Authorized"?

  • 0
    Avatar
    Pantika

    I too didn't receive my login immediately and got it some 36 hours later. I went through the videos and even if it is a bit difficult to understand... it's OK... maybe it's because I am French! Made my first 2 Memes and sent them with Twitter & FaceBook. Love this software.

    It's always the same when you buy a product during launch... Support is overwhelmed, there are some bugs to fix and so on... but this is worth to be patient as the price is half what we should pay.

    I have the Agency license.

  • 0
    Avatar
    Uche Clare

    Please, I did not understand the training, it was rushed and the accent didn't help. I got a fast response when I couldn't pay with PayPal now I have been waiting for help for days. The sales video was good and convincing, why is the training not same quality? Please what is the refund policy?

  • 0
    Avatar
    Steven Mullican

    I would like to see a clear concise instruction on how to use for BLOGGER you have instruction for Word press but there are others who use Blogger.I feel you rushed this product and should have taken more time. To many bugs..

  • 0
    Avatar
    Uche Clare

    Please I need information on how to use on twitter and google plus. I also do not understand the video on facebook.

  • 0
    Avatar
    Roger

    Why is this software only letting me post to 4 sites I paid for all Twelve???
    and why can't I post or share my work all at once???

  • 0
    Avatar
    Socialbooksite

    Jay Venka, if you create a video that explains the software, were the accent is in USA English or close to it please, let me know so, that I can reimburse you the full amount of $16.00 .
    Respectfully, Greg
    http://socialbooksite.com

  • 0
    Avatar
    Markrbradley1

    I can see from the list of other users that this product is not working and no good support is being provided. I've asked for my refund twice. The original promo advertisement did tell us that we were going to have to speak Hindi to understand the video, and I guess the money back guarantee "no questions asked" is a bald faced lie.

  • 0
    Avatar
    Pantika

    I have used the software and made more than a hundred images and shared them to many social media sites.

    The image creator works, the scheduler works, but not all connection to social media work. Imgur does not work (have to reset key every couple of hours), Flicker doesn't allow links, Twitter does not show link, can't post to FB profiles and Google+ pages, WordPress not working, Pinterest not working.

    What's working now: Facebook Page, Flicker, Mobypic, ImageShack, Tumblr, Google+ profile.

    I don't know about Blogger and Stumbleupon...

    That is a great software if it would completely work and this is a shame no support is provided. I have 5 unanswered tickets now.

  • 0
    Avatar
    Roger

    I know your Pain buy a product through a trusted person an affiliate marketer and his comments were don't worry support is the best ever and we get not one email answered what the FUCK is the real problem? OH I KNOW this is CALLED affiliate Marketing People the real definition of this exact word!!! They say build a list OK then they say give away value then they say just wait and the money will flow in AFFILIATE Marketing!! Do you really want to know about affiliate marketing My Name is Roger Orban and I am doing a series of videos about the Crooked ways that all these guys hook us into buying all their Products ! Check Out my You Tube Channel RYKO Global Solutions and by Monday you will be surprised on how many of these GURU GUYS THAT SUPPORT EACH OTHER FOR YOUR MONEY I WILL EXPOSE stay tuned

  • 0
    Avatar
    John Stillwell

    I have had no response to any support tickets and to be honest, would love to see the product work, but really question it now.

  • 0
    Avatar
    Roger

    I know you guys this would be great if it Just Worked but it doesn't! I'm just like all of you with support tickets just sitting there and no reply from the person in charge until TODAY! Jay Venka's answer to my tickets was to send him a copy of my PayPal receipt and he will give me a refund! I DON'T WANT A refund I want this software to work as it was sold to us! Just another example of internet marketers selling anything they can to get your money, don't get me wrong I didn't buy the product through Jay Venka but he's the person who's supposed to help us to get it working properly!

  • 0
    Avatar
    Harj1979warrior

    Hello mate i want to cancel the software and get my money back
    ASAP

  • 0
    Avatar
    Pantika

    Send you refund request to http://teknikforce.com/support/ It's were I got mine.

  • 0
    Avatar
    John Stillwell

    I must say that I did get contacted by Jay Venka via email and phone. He was considerate and is looking into one of log in problems.

  • 0
    Avatar
    Harvey Mccallum

    I bought the Pro version of Quilio. Does it include Comment maximizer. I downloaded but it doesnt recognize my email address.
    Also Quilio does not load my FB pages but I can log into the software. But doesn
    t work if I can`t post to my FB pages.

Please sign in to leave a comment.
Powered by Zendesk